Effective Date: May 26, 2025
Last Updated: April 20, 2026
These Terms and Conditions ("Terms") govern your use of the Trust-Rails platform ("Platform") operated by Digital Ventures Conglomerate Corp ("Company," "we," "us," or "our"), an Illinois corporation located at 1704 Frediani Court, Mount Prospect, IL 60056.
By accessing or using Trust-Rails, you ("User," "you," or "your") agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Platform.
Trust-Rails is a blockchain-based orchestration platform that facilitates communication between qualified retirement account custodians for 401(k), IRA, and 403(b) rollover requests. We are a technology service provider that coordinates the rollover process between existing custodians in our verified network.
IMPORTANT: Trust-Rails does not:
To use Trust-Rails, you must:
All users must complete our Know Your Customer (KYC) verification process, which includes:
We reserve the right to request additional verification information at any time and to suspend or terminate accounts that fail to meet verification requirements.
Trust-Rails maintains a network of verified custodians who have completed our Know Your Business (KYB) verification process. All network custodians must:
Each custodian in our network operates independently. Trust-Rails does not control, supervise, or direct custodian operations. Users are responsible for evaluating custodians and making their own decisions regarding rollover destinations.
The Platform, including all software, content, design, text, graphics, logos, trademarks, and other intellectual property, is owned by Digital Ventures Conglomerate Corp and is protected by U.S. and international intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for its intended purpose of facilitating retirement account rollovers. This license does not include the right to:
You retain ownership of information and documents you submit to the Platform. By submitting content, you grant us a limited license to use, process, and transmit that content solely for the purpose of providing our services.
You agree not to:
Violation of these restrictions may result in immediate account suspension or termination, and we may report suspected illegal activity to appropriate law enforcement authorities.
Trust-Rails utilizes the Ethereum blockchain to create immutable records of rollover requests and communications. This provides transparency and audit trails for all transactions.
Platform functionality depends on the Ethereum network. We are not responsible for:
Only non-sensitive, encrypted transaction metadata is recorded on the blockchain. Personal financial information and account details are never stored on-chain.
Trust-Rails provides:
Trust-Rails does not provide:
You are responsible for:
You acknowledge that:
Trust-Rails services are provided to users at no charge. We do not charge users for platform access or rollover facilitation.
Platform fees are paid by participating custodians and plan service providers in our network for rollover facilitation services.
You remain responsible for any fees charged by:
THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TRUST-RAILS IS NOT A REGISTERED INVESTMENT ADVISOR, BROKER-DEALER, OR FINANCIAL ADVISOR. WE PROVIDE NO INVESTMENT, FINANCIAL, OR TAX ADVICE.
You acknowledge that retirement account rollovers involve risks including:
Blockchain and internet-based services involve inherent risks including:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIGITAL VENTURES CONGLOMERATE CORP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING FROM YOUR USE OF THE PLATFORM.
OUR TOTAL LIABILITY SHALL NOT EXCEED $100 OR THE AMOUNT OF FEES PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.
You agree to indemnify and hold harmless Digital Ventures Conglomerate Corp and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, incorporated by reference into these Terms.
We implement industry-standard security measures to protect your information, including:
We may share your information with:
By using the Platform, you consent to receive all communications, agreements, disclosures, notices, and other documents electronically, including via email, platform notifications, or through the Platform interface. This consent satisfies any legal requirement that such communications be in writing, in accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and applicable state laws.
You may withdraw your consent to receive electronic communications by contacting us at admin@trust-rails.com. However, withdrawal of consent may result in termination of your access to the Platform, as electronic communication is required for our services.
You are responsible for ensuring your use of Trust-Rails complies with all applicable federal, state, and local laws and regulations, including but not limited to ERISA, IRS regulations, and state insurance laws. For additional information regarding our ERISA compliance posture, please refer to our ERISA Disclosures.
You remain responsible for all tax reporting and compliance obligations related to your retirement accounts and any rollover transactions.
We reserve the right to modify our services to comply with changing regulatory requirements.
You may terminate your account at any time by contacting customer support. Termination does not affect any pending rollover requests.
We may suspend or terminate your account immediately if:
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or platform notification at least 30 days before taking effect. Continued use of the Platform after changes constitute acceptance of modified Terms.
The Platform may contain links to third-party websites or services, including custodian portals and financial institution websites. Trust-Rails does not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites or services. Your interactions with third-party services are governed by those parties' own terms and policies.
Trust-Rails shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, government actions, embargoes, fire, floods, epidemics, pandemics, power outages, internet or telecommunications failures, cyberattacks, strikes, or other labor disputes. In such events, our obligations shall be suspended for the duration of the force majeure event.
These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration under the American Arbitration Association Commercial Arbitration Rules.
You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Digital Ventures Conglomerate Corp.
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
You may not assign your rights under these Terms. We may assign our rights and obligations without restriction.
The failure of Trust-Rails to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
For questions about these Terms, contact us at:
Digital Ventures Conglomerate Corp
1704 Frediani Court
Mount Prospect, IL 60056
Email: admin@trust-rails.com
Phone: 312-401-0078